FAQ
Common questions about Visora
Everything you need to know about visibility checks, reports, pricing, and how we handle your data.
Visibility checks
What is an AI visibility check?
We run a set of real customer questions through leading AI assistants and record whether your business is named, where you appear, and what the answer says about you. The result is a score and a shortlist of the biggest opportunities to improve.
Which assistants do you test?
Our checks sample the major consumer and search-integrated assistants that buyers already use to research products and services. We refresh the panel regularly as the market evolves.
How long does a free check take?
A free visibility check usually completes in under two minutes. We test a focused set of questions for your sector and location, then show you the headline score and top findings.
Do I need technical knowledge to run a check?
No. You only need to tell us your business name, website, and the services or locations you care about. We handle the prompts, sampling, and scoring.
Reports
What is included in a full AI Visibility Report?
A full report includes your overall visibility score, a component-by-component breakdown, competitor share of voice, location coverage, the full set of tested queries with outcomes, and a prioritised action plan with expected impact.
How is the sample report different from a real report?
The sample report uses demonstration data for a fictional business so you can see the format and depth. A real report is generated from live assistant responses about your actual business and competitors.
Can I share the report with my team or agency?
Yes. Reports can be downloaded as a PDF or shared via a secure link. Team and agency plans also let multiple members view and comment on reports inside the platform.
How often should I run a report?
We recommend a full report quarterly, with ongoing monitoring in between so you spot changes as assistants and competitor activity shift.
Pricing & subscriptions
Is the visibility check really free?
Yes. The first visibility check is free and gives you a headline score and top opportunities. The full report is a one-time purchase, and ongoing monitoring is available on a subscription plan.
Can I buy just one report?
Absolutely. The single-report purchase is designed for businesses that want a one-off deep-dive before deciding on ongoing monitoring.
What is the difference between a report and a monitoring plan?
A report is a snapshot in time. A monitoring plan tracks your visibility continuously, alerts you to changes, and refreshes recommendations as the AI landscape shifts.
Do you offer agency or multi-location pricing?
Yes. Our Scale plan supports multiple organisations, locations, and team members. Contact sales for bespoke packages or white-label arrangements.
Privacy & data
What data do you collect?
We collect the business details you provide, the assistant responses we generate during checks, and usage data needed to run the platform. We do not collect personal data about your customers without a clear purpose.
Do you store assistant conversations?
We store the responses needed to produce your score and report. These are tied to your account and subject to our retention policy. You can request deletion at any time.
Is my data shared with third parties?
We do not sell your data. We use trusted infrastructure providers to host the platform and process AI queries, all under strict data-processing terms.
Can I delete my account and data?
Yes. Organisation owners can delete their organisation and all associated data from the account settings. Deletion is permanent and takes effect within our documented retention period.
Still have questions?
Get in touch with our team, or run a free visibility check to see how the platform works firsthand.